Security
Learn about MeshMesh's security measures, data protection, and compliance features
Security & Privacy
MeshMesh is built with security and privacy as foundational principles. Your Salesforce data never leaves the secure connection between MeshMesh and Salesforce.
We use bank-level encryption and industry-leading security practices across all Salesforce products including Marketing Cloud Engagement, Sales Cloud, Service Cloud, and Data Cloud.
Security Architecture
Core Security Features
End-to-end encryption for all data
- AES-256 encryption for stored credentials
- TLS 1.3 for all API communications
- Encrypted database storage
- Zero-knowledge architecture
Granular permissions and authentication
- Role-based access control (RBAC)
- Multi-factor authentication support
- Session management and timeouts
- API key rotation capabilities
Comprehensive logging and monitoring
- Complete audit trails for all actions
- Real-time security monitoring
- Anomaly detection and alerting
- Compliance reporting tools
Privacy-first approach to data
- Minimal data retention policies
- Right to data deletion
- Privacy by design architecture
- Anonymization capabilities
Data Handling Principles
Data Minimization
Only collect and process data necessary for service functionality
- Purpose limitation for all data collection
- Regular data audits and cleanup
- Automatic data expiration policies
- User control over data sharing
Transparency
Clear visibility into how your data is used
- Detailed privacy policies
- Real-time data usage dashboards
- Clear consent mechanisms
- Regular transparency reports
User Control
Full control over your data and usage
- Granular privacy settings
- Data export capabilities
- Right to deletion
- Consent withdrawal options
Security Best Practices
Threat Protection
Data Breaches
Protection: Multi-layered encryption and access controls
- Zero-trust security architecture
- Continuous security monitoring
- Incident response procedures
- Regular penetration testing
Unauthorized Access
Protection: Strong authentication and authorization
- Multi-factor authentication
- Role-based access control
- Session monitoring
- Anomaly detection
Data Loss
Protection: Comprehensive backup and recovery
- Automated backup processes
- Geographic data replication
- Point-in-time recovery
- Disaster recovery testing
Compliance
Protection: Built-in compliance frameworks
- Automated compliance checking
- Regular compliance audits
- Policy enforcement engines
- Compliance reporting tools
Incident Response
Detection
24/7 monitoring and automated alerts for potential security incidents
Assessment
Rapid impact analysis and classification of the incident severity
Containment
Immediate threat isolation and mitigation to prevent spread
Recovery
System restoration and notification to affected customers
Customer Communication:
- Immediate notification for incidents affecting data
- Regular updates throughout incident resolution
- Post-incident reports with lessons learned
- 72-hour breach notification for GDPR compliance
Security Resources
Need help with security questions or want to report a vulnerability?
Security Issues: [email protected] Privacy Questions: [email protected]
Responsible Disclosure
We encourage responsible disclosure of security vulnerabilities. Our security team is available 24/7 to respond to critical security incidents.